Jennifer joined our Client Service team in 2020. One day she would like to study practice management and own her own doggie daycare facility. Aside from providing our clients with exceptional service, Jennifer enjoys spending time with her Shar Pei mix named Peach and elderly cat named Sadie.
Makayla Brittain
Pet Comfort Specialist
Stephanie Buchert
Client Service Representative
Alaina Buerger
Pet Comfort Specialist
Tarin Buffington
Pet Comfort Specialist
Christina Carver
Team Leader
Team member since 2017
Jackie Combs
Compliance Coordinator
Jackie joined the TCVH family in April 2011 in our Client Service Department. Her leadership abilities quickly became apparent and she soon earned the title of Shift Leader in her department. In addition to the many duties that Jackie performs daily, she also handles the training of new hires in her department, responds to emails for appointment and refill requests, and handles our daily deposits and accounting.
When Jackie isn’t at work, she enjoys spending time with her family and three goofy dogs, Charlie, Hank and Benson. She also enjoys traveling, hiking and reading. When asked what her favorite part of working at TCVH is, Jackie will tell you: “I love working at TCVH most because of the friendships and relationships I’ve been lucky enough to build with the clients and their pets. I also get to work with some great co-workers who care so much about animals.”
Kelci Cooper
Professional Dog Trainer
Background: Kelci's journey in dog training began in 4-H, training and competing with her dog Spyro. She joined Tipp to Tail in 2018, initially as a Daycare Shift Lead.
Philosophy: Kelci is passionate about giving dogs a voice and strengthening the bond between dogs and their owners.
Certifications & Affiliations: Undergoing training through the CATCH program.
Fun Fact: Kelci's four-legged family includes two cats, Simba and Juno, and a German Shepherd Dog named Bravo.
Katie Copeland
Team Leader
Katie joined our team in 2019. She grew up around animals and helping out on farms. She loved surrounding herself with animals that she could take care of and love. This love is what brought Katie to the veterinary industry.
Katie is now a team leader in our Tipp To Tail facility. Katie makes is a priority to help shy animals come out of their shell. In the future she hopes to get her Bachelor’s degree in Zoology and become either a zookeeper or animal conservationist.
Jill Culver
Team Leader
Jill was introduced to pet care when her mom owned a kennel when she was younger. Jill started working when she was 16, and hasn’t stopped leaning new ways to care for animals since then. She holds certifications in Pet CPR, First Aid. and Dog Language 101 & 201.
Jill started working in our lodging facility in 2016. She especially enjoys managing group play and making the lodgers comfortable and happy when their families are away. One day Jill hopes to own her own kennel.
She enjoys walking trails with her boyfriend, daughter, and two dogs, Nova and Kodak.
Laura Daniel
Pet Comfort Specialist
Rae Davis
Groomer
Rae holds a Pharmacy Technician and Associate’s degree in Liberal Arts from Sinclair Community College. She is currently enrolled in the Health Science program at Sinclair. Rae is so patient while grooming your pets at the Tipp To Tail facility. She enjoys all the different personalities of the pets who need groomed and loves making them feel comfortable. In her leisure time, Rae loves reading and spending time with her two dogs, leopard geckos, and frogs.
I have utilized the boarding facility numerous times over the past 3 years. The staff is friendly and courteous. I own 4 American Bullies and they do a wonderful job with them. They treat my dogs as I would treat my dogs and that’s with the utmost love and care. The facility is immaculate. I have them wash my dogs and they do a superb job. I highly recommend them if you are looking for boarding and/or grooming. Utilizing their services is money well spent.– James Cosby II
Anna Dewitt
Pet Comfort Specialist
Team member since 2019
Bio coming soon!
Nichole Dickensheets
Pet Resort Manager
Paige Drew
Client Service Representative
Kierra Evans
Pet Comfort Specialist
Tara Fisher, RVT, CPDT-KA
RVT, KPA CTP, CPDT KA
Background: Tara graduated with Honors from Columbus State in 2007 as a Registered Veterinary Technician. She combines medical and behavioral expertise to cater to the unique needs of every animal.
Philosophy: Helping people help their pets is more than just a passion, it’s my life.
Certifications & Affiliations: Certified Professional Dog Trainer by The Certification Council of Professional Dog Trainers, Karen Pryor Academy Certified Training Partner, Fear Free Certified Professional.
Continuous Learning: Tara is committed to continuous education, attending annual conferences and seminars.
Fun Fact: Tara also enjoys teaching at schools and organizations within the community about animal health and safety and is a mentor to those looking to go into the veterinary field.
Laken Fortner
Kayleigh Geeding
Team Leader
Kelsie Goldschmidt
Pet Comfort Specialist
Bio coming soon!
Mady Gorman
Daniel Gratsch
Pet Comfort Specialist
Ali Grubb
Groomer
Team member since 2018
Bio coming soon!
Dylan Hamm
Pet Comfort Specialist
Team member since 2021
Bio coming soon!
Jen Hartman
Groomer
I have utilized the boarding facility numerous times over the past 3 years. The staff is friendly and courteous. I own 4 American Bullies and they do a wonderful job with them. They treat my dogs as I would treat my dogs and that’s with the utmost love and care. The facility is immaculate. I have them wash my dogs and they do a superb job. I highly recommend them if you are looking for boarding and/or grooming. Utilizing their services is money well spent.– James Cosby II
Jen has been working with us at TCVH since May 2013, but has been grooming since 2007. She is a Certified Pet Groomer and has plans to become a Master Groomer. She loves being able to show her creative side with her grooming pets. Jen has a yorkie, a border collie mix, a cat, a snake, and multiple fish. She is an avid fish hobbyist and enjoys setting up and maintaining fresh and saltwater tanks. She also enjoys fishing and bird watching. Jen also enjoys spending time with her husband and son.
Ash Johnson
Pet Comfort Specialist
Abbey Landis
Pet Comfort Specialist
Abbey has been a Pet Comfort Specialist with us since 2018. Abbey studied Veterinary Science at the Miami Valley Career Technology Center during high school. She is also so certified in Dog Language 101 and 201.
Abbey loves spending time with her hamster (Echo) and hiking with her two Cavaliers, Clover and Cognaque.
Nolan Lutz
Pet Comfort Specialist
Team member since 2021
Bio coming soon!
Haley Mallios
Pet Comfort Specialist
Haley has been a team member since 2019. Haley’s passion for caring for animals brought her to Tipp to Tail. She loves caring for all of the pets and overnight guests as if they were her own. Haley says that her days fly quickly when working at Tipp To Tail because she enjoys her job so much.
Grace McKinney
Yuli Morgado
Pet Comfort Specialist
Bio coming soon!
Riley Nelson
Team Leader
Eddie Pass
Facilities Coordinator
Eddie has been an integral and valuable part of our team since July 2007. He expertly tackles an needed repairs or updates to our facility. Eddie loves spending time with his wife, three daughters, his son, five grandchildren and his dog Marley.
Eddie has a faithful relationship with God, enjoys watching NASCAR, and delights in the occasional big bowl of ice cream.
AnnMarie Palombi
Pet Comfort Specialist
Bio coming soon!
Halanah Rehmert
Pet Comfort Specialist
Megan Reiser
Certified Professional Dog Trainer CPDT KA
Background: Megan began her journey in the pet care industry at the age of 15, working in various roles from grooming to socializing puppies.
Philosophy: Megan is driven by her lifelong passion for animals and their behavior.
Certifications & Affiliations: Certified Professional Dog Trainer recognized by The Certification Council of Professional Dog Trainers, member of the Association of Professional Dog Trainers.
Continuous Learning: Actively involved in sporting and competition skills with her own dogs.
Fun Fact: Megan especially enjoys seeing her rescues succeed in obedience clubs.
Logan Richardson
Team Leader
Logan graduated from Wright State University in 2019 with her Bachelor of Arts in Theatre Studies. She has been a Pet Comfort Specialist since 2018. While at Tipp to Tail she has completed her certification in Dog Language 101 and 201. Logan has studied how dogs use body language to communicate their thoughts and feelings. She has learned how to interpret your dog’s signals for a better bond and experience while lodging with us. Logan is very dedicated to this special bond with your pets. She wants her clients to know how much she thinks about the pets she cares for, even outside of work, and loves them like her own!
Bre Schmidt
Groomer
Megan Schmitt
Professional Dog Trainer - BA AS
Background: Megan holds a Bachelor’s degree in Animal Science from the University of Findlay (2016) and has been a pivotal member of Tipp to Tail for five years, notably as a Daycare Team Leader.
Philosophy: Megan believes in fostering a mutual understanding and trust between dogs and their owners.
Certifications & Affiliations: Currently enrolled in the CATCH program for dog training certification.
Continuous Learning: Megan is dedicated to continuous learning and innovation in daycare operations and dog training.
Fun Fact: Megan's furry family includes a Basset Hound, Dachshund, and two cats named Ruby, Huey, Oak, and Cider.
Miranda Scott
Pet Comfort Specialist
Bio coming soon!
Alyssia Serey
Accounting Manager
Alyssia joined TCVH in 2003 as a Veterinary Assistant. In 2009 she started in Inventory/Purchasing. In 2012 she also started in Accounts Payable. Alyssia is married and has two wonderful children, Warren and Vivianne. She lives in Ludlow Falls, has 2 cats, and 3 guinea fowl. She loves: reading, archery, canoe/kayaking and cooking. Alyssia is a 2003 Graduate of Sinclair Community College with Associates in Architectural Technology.
Email:aserey@tippvet.com
Olivia Shaffer
Pet Comfort Specialist
Morgan Silvers
Pet Resort Manager
Team member since 2020
Bio coming soon!
Jesse Smith
Pet Comfort Specialist
Bio coming soon!
Kirsten Sparks
Pet Comfort Specialist
Ben Spinks, CVPM
Managing Director
Ben Spinks temporarily (or so he thought) entered the veterinary industry in his current capacity in 2004. He planned on helping a veterinary practice “run some numbers” over the summer to delay his inevitable entry into the corporate world. That one summer stretched longer than he anticipated, and he’s been the Managing Director of Tipp City Veterinary Hospital and Tipp to Tail Pet Resort ever since.
Outside of his roles at TCVH, Ben helps businesses in the veterinary industry communicate effectively using video (Veteos) and helps organizations solve issues, maximize growth, and improve business performance (Branchworth).
Ben is a 2004 graduate of Miami University (B.Phil.), a 2014 graduate of Wright State University (MBA), and a 2021 graduate of the University of East London (PC-APPCP). Ben became CVPM certified through the VHMA in 2013 and SPHR certified through HRCI in 2018. He lives in Tipp City, Ohio, with his two pups, Finn and Juno, and cat, Oscar. Away from work, he enjoys traveling, reading, cycling, and spending time with family and friends. Most importantly, his favorite color is blue.
Education & Certifications
Bachelors of Philosophy from Miami University (2004)
Certified Veterinary Practice Manager from VHMA (2013)
Masters of Business Administration from Wright State University (2014)
Fear Free Certified (2017)
Certified Senior Professional in Human Resources (2018)
PgCert Applied Positive Psychology & Coaching Psychology from University of East London (2021)
Ben’s Most Recent Continuing Education
April 2022 – VMG HR Bootcamp (Atlanta, GA)
March 2022 – VHMA Organizational Design Task Force (Las Vegas, NV)
February 2022 – VHMA Management Exchange (San Antonio, TX)
February 2022 – VMG Congress (Orlando, FL)
December 2021 – VHMA Critical Issues Summit (Dallas, TX)
September 2021 – VHMA Annual Meeting (Philadelphia, PA)
Q&A with Ben Spinks
Q: What part of your job to you find to be most interesting?
A: I love the variety of things that I’m able to work on. From coaching our staff and developing systems to wrangling IT issues and putting out occasional fires – there is never a dull day at TCVH! I love that new initiatives can move quickly from the planning stages to full implementation.
Q: What do you like most about your job?
A: I love being part of a team that’s passionate about their work. Across all levels of our practice – from our DVM’s and Vet Techs to our CSR’s and Pet Resort Team – almost everyone could make more money working in other industries. Our DVM’s could have chosen human medicine, our Vet Techs could be nurses or Physician Assistants, etc. Our team is here because they love the industry – it’s more than just a paycheck. That’s not something that you find everywhere. One other thing I love is being able to bring my dogs to work with me every day. It’s hard to get stressed out or have a bad day when their around. : )
Q: What causes or organizations are you passionate about?
A: Within the veterinary industry, the Veterinary Hospital Managers Association (VHMA) is really high on my list. I’ve benefited tremendously from my involvement in the organization. Their meetings are great, and I’ve been able to greatly expand my professional network. Outside of the vet industry, I love being involved with Pink Ribbon Girls. They’ve been a consulting client for many years, and I joined their national board in 2018. I’ve really enjoyed seeing them grow and witnessing the impact they have on so many people battling cancer.
Q: If you could travel anywhere in the world, where would you go?
A: I love to travel! Top destinations on my list right now include: Iceland, New Zealand, Japan, and Norway.
Q: If you only had one favorite food to eat for the rest of your life, what would it be?
A: Chicken Pad Thai!
Contact:937-506-4064Email:bspinks@tippvet.com
Shawn Tiderington
Hayden Tills
Madison Uth
Client Service Representative
Madison’s love for animals brought her to the veterinary field. She loves the relationships she has developed with the pets she cares for at Tipp to Tail. She has been part of our team since 2018. Madison has a Bachelor of Fine Arts from Wright State University.
Madison has a special interest with anything related to animal behavior. She loves the intensity and reward that comes from caring for all the pets that mean so much to her. Madison loves spending time creating art, and with her pets: a golden retriever and three cats.
Ceaira Walden
Levi Walden
IT Coordinator
Levi developed his love for animals while walking dogs in Chicago. This love of animals developed into working at other veterinary hospitals out of state. Since then, Levi joined our team in 2018.
Levi juggles many responsibilities. He is both a Client Service Representative and our administrative IT Coordinator. He finds different software challenges he deals with both interesting and sometimes frustrating. He is quick to resolve our printer or computer issues any time we need him. Levi wants our clients to know that we seek the best care for their pet, not the top dollar.
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Paige Welch
Team Leader
Paige graduated from Miami Valley CTC in the Veterinary Assistant Program. Paige became part of our team in 2019 and is now a team leader at Tipp To Tail. She wants clients to know that there is a lot going on behind the scenes besides playing with puppies and kittens. Paige holds a special interest in the medical aspect while caring for your pets. She enjoys caring for special needs pets, and is quick to notify our medical team if your pet needs medical attention.
Paige’s professional goal is to return to school to become a Registered Veterinary Technician. She hopes to one day be able to work at a zoo.
