Ben Spinks, MBA, CVPM, SPHRHospital Administrator

: 937-506-4064
fear free certified

Ben Spinks temporarily (or so he thought) entered the veterinary industry in his current capacity in 2004. He planned on helping a veterinary practice “run some numbers” over the summer to delay his inevitable entry into the corporate world. That one summer stretched longer than he anticipated, and he’s been the Hospital Administrator of Tipp City Veterinary Hospital ever since.

Outside of his role at TCVH, Ben helps other businesses run more efficiently (Branchworth), helps companies in the veterinary industry communicate effectively using video (Veteos), and is part of the consulting teams at VetSuccess and at VetSupport.

Ben is a 2004 graduate of Miami University (B.Phil.) and 2014 graduate of Wright State University (MBA). He became CVPM certified through the VHMA in 2013 and SPHR certified through HRCI in 2018. He lives in Tipp City, Ohio with his two doodles, Claire and Finn, and his thoughtful cat, Oscar. And, most importantly, his favorite color is blue.

Education & Certifications

  • Bachelors of Philosophy from Miami University (2004)
  • Masters of Business Administration from Wright State University (2014)
  • Certified Veterinary Practice Manager from VHMA (2013)
  • Certified Senior Professional in Human Resources (2018)
  • Fear Free Certified (2017)

Ben’s Most Recent Continuing Education

  • March, 2018 – Western Veterinary Conference (Las Vegas, NV)
  • February 2018 – Midwest Veterinary Conference (Columbus, OH)
  • February 2018 – IBPSA Pricing & Productivity Workshop (St. Louis, MO)
  • February 2018 – Veterinary Meeting & Expo (Orlando, FL)
  • January 2018 – VHMA Management Exchange (Savannah, GA)
  • November 2017 – VMG/VMS Bootcamp (Denver, CO)
  • September 2017 – VHMA Annual Meeting (New Orleans, LA)
  • July 2017 – World Domination Summit (Portland, OR)
  • June 2017 – SOVMA Q2 Meeting (West Chester, OH)

Q&A with Ben Spinks

Q: What part of your job to you find to be most interesting?

A: I love the variety of things that I’m able to work on. From coaching our staff and developing system to wrangling IT issues and putting out occasional fires – there is never a dull day at TCVH! I love that new initiatives can move quickly from the planning stages to full implementation.

Q: What do you like most about your job?

A: I love being able to work with a team that’s passionate about the work. Across all levels of our practice – from our DVM’s and Vet Techs to our CSR’s and Lodging Team – almost everyone could make more money working in other industries. Our DVM’s could have chosen human medicine, our Vet Techs could be nurses or Physicals Assistants, etc. Our team is here because they love the industry – it’s more than just a paycheck. That’s not something that you find everywhere. One other thing I love is being able to bring my dogs to work with me everyday. It’s hard to get stressed out or have a bad day when their around. : )

Q: What is a professional skill that you’re eager to learn?

A: For the past few years, I been taking additional accounting classes at a local community college. I almost have enough to sit for the CPA exam. I’ve also considered pursuing SPHR certification. Longterm, I’ve always had an interest in I/O Psychology. If I were to pursue any additional formal education or degrees, it would probably be in that direction.

Q: What causes or organizations are you passionate about?

A: Within the veterinary industry, the Veterinary Hospital Managers Association (VHMA) in really high on my list. I’ve benefited  tremendously from my involvement in the organization. Their meetings are great and I’ve been able to greatly expand my professional network. Locally, I’ve really enjoyed seeing our local managers group grow – Southwest Ohio Veterinary Managers Association (SOVMA). Outside of the vet industry, I love being involved with Pink Ribbon Girls. They’ve been a consulting client for a number of years and I’ve really enjoyed seeing them grow and help so many people along the way.

Q: If you could travel anywhere in the world, where would you go?

A: I love to travel! Top destinations on my list right now include: Iceland, New Zealand, Japan and Norway.

Q: If you only had one favorite food to eat for the rest of your life, what would it be?

A: Chicken Pad Thai!

 

 

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Google Reviews
Donna Swingley
Donna Swingley
posted 1 month ago

This is the BEST VET I have ever taken a pet to!
I took my 12 week old puppy for a "vet check up" and they treated him like he was their own! Dr. Susan was very helpful and answered all of my questions and made sure I understood, she gave me suggestions on how to crate and potty train my new little friend too. I was very happy would refer this practice to anyone that asked. I am taking my puppy back in two weeks for sure!

Brittany Haney
Brittany Haney
posted 4 weeks ago

My dog stayed for just over a week and I couldn’t be happier with the service I and my pup got. Immediately upon entering we were greeted and they knew exactly who we were, even though we had never been there. The check in process was smooth, and I felt very comfortable leaving my pup. When picking up I received a report card telling me how my pup did, she made herself right at home! The check out process was seamless and quick. Before evening checking me out they called back for my pup to be brought up so it was fast and easy. Would highly recommend, and we will surly be back!

Teresa Phillips
Teresa Phillips
posted 4 weeks ago

They were wonderful. The place is very clean. They are reasonably priced. They should let future customers know ahead of time more about the feeding situation. For example, the customer should know to bring in his or her own wet food, if that is the daily intake. Dry pet food is supplied. I would recommend.Tip to Tail. Correction, Tipp to Tail.

Beth Hutton
Beth Hutton
posted 1 month ago

I was amazed by everything that everyone did. When I wanted to check up on my 2 Boys when they were there, the were very prompt about letting me know how they were doing. Now, I did have 10 year old Basset with hip and back problems, and 3 yrs old Siberian Husky who can be a handful too. They sent pictures of my boys letting me see they were doing well. They let me know when my Husky wouldn't eat and if they could try other options for feeding due to his anxiety. They are very helpful!! I would refer anyone here, as I was thoroughly happy with the service I received. 😊

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