Ben Spinks temporarily (or so he thought) entered the veterinary industry in his current capacity in 2004. He planned on helping a veterinary practice “run some numbers” over the summer to delay his inevitable entry into the corporate world. That one summer stretched longer than he anticipated, and he’s been the Hospital Administrator of Tipp City Veterinary Hospital ever since.
Outside of his role at TCVH, Ben helps other businesses run more efficiently (Branchworth), helps companies in the veterinary industry communicate effectively using video (Veteos), and is part of the consulting teams at VetSuccess and at VetSupport.
Ben is a 2004 graduate of Miami University (B.Phil.) and 2014 graduate of Wright State University (MBA). He became CVPM certified through the VHMA in 2013 and SPHR certified through HRCI in 2018. He lives in Tipp City, Ohio with his two doodles, Claire and Finn, and his thoughtful cat, Oscar. And, most importantly, his favorite color is blue.
A: I love the variety of things that I’m able to work on. From coaching our staff and developing system to wrangling IT issues and putting out occasional fires – there is never a dull day at TCVH! I love that new initiatives can move quickly from the planning stages to full implementation.
A: I love being able to work with a team that’s passionate about the work. Across all levels of our practice – from our DVM’s and Vet Techs to our CSR’s and Lodging Team – almost everyone could make more money working in other industries. Our DVM’s could have chosen human medicine, our Vet Techs could be nurses or Physicals Assistants, etc. Our team is here because they love the industry – it’s more than just a paycheck. That’s not something that you find everywhere. One other thing I love is being able to bring my dogs to work with me everyday. It’s hard to get stressed out or have a bad day when their around. : )
A: For the past few years, I been taking additional accounting classes at a local community college. I almost have enough to sit for the CPA exam. I’ve also considered pursuing SPHR certification. Longterm, I’ve always had an interest in I/O Psychology. If I were to pursue any additional formal education or degrees, it would probably be in that direction.
A: Within the veterinary industry, the Veterinary Hospital Managers Association (VHMA) in really high on my list. I’ve benefited tremendously from my involvement in the organization. Their meetings are great and I’ve been able to greatly expand my professional network. Locally, I’ve really enjoyed seeing our local managers group grow – Southwest Ohio Veterinary Managers Association (SOVMA). Outside of the vet industry, I love being involved with Pink Ribbon Girls. They’ve been a consulting client for a number of years and I’ve really enjoyed seeing them grow and help so many people along the way.
A: I love to travel! Top destinations on my list right now include: Iceland, New Zealand, Japan and Norway.
A: Chicken Pad Thai!
We took our German Shepherd, that is less than social, as a new patient. We have struggled trying to get an ear problem improved. Dr. Emily Benedict was awesome. She was patient and spent a lot of time with us explaining everything. We ended up having a minor surgery and it ended up being a little bit beyond closing time. We were never rushed by the staff. This was a much better experience for our pet and us than we were having at our last vet. This is a very nice large facility with drinks and snacks for us humans. I can highly recommend not only Dr. Benedict but the entire staff
I had a Bearded Dragon who was having trouble breathing and it was Saturday around 1:30 They were able to take my emergency in a half hour. Dr Joel sat with me and went over my Bearded Dragon's whole background and relayed new info I did not know. My dragon got oxygen and seems to be doing better. I feel if they didn't get me in that day my baby would not have made it. Thank You so much! Even tho it is 35 minutes away I may just switch to this vet because it is well worth the drive!
The employees are friendly and professional. My dogs are always well taken care of. When picking my dogs up I always receive a summary of their stay, and any problems if applicable. The facility is always clean. I am very happy with the services we have received over the years. Highly recommend.