Shannon joined the practice in 2012. Shannon has 8 years experience in the pet care industry. Prior to joining our team she was general manager of Pet Suites of Dayton. She originally started at their Cincinnati location, but transferred to Dayton in 2008 to launch their facility near the Dayton Mall. Her responsibilities in Dayton included managing a staff of 45, customer relations, marketing, strategic planning and overseeing the day-to-day operations of the facility. Her job keeps her busy but she still finds time to stop and say hello and have a chat with the clients and pets waiting in our lobby. Shannon has done so much to overhaul and improve the lodging services and facility and she has done an amazing job! We wouldn’t be where we are today without her. Shannon keeps us motivated and moving and is a wonderful part our our amazing managerial system. Shannon has a 3 year old son, 4 dogs, 1 cat, and multiple horses. She and her husband run a horse boarding and training facility.
We took our German Shepherd, that is less than social, as a new patient. We have struggled trying to get an ear problem improved. Dr. Emily Benedict was awesome. She was patient and spent a lot of time with us explaining everything. We ended up having a minor surgery and it ended up being a little bit beyond closing time. We were never rushed by the staff. This was a much better experience for our pet and us than we were having at our last vet. This is a very nice large facility with drinks and snacks for us humans. I can highly recommend not only Dr. Benedict but the entire staff
I had a Bearded Dragon who was having trouble breathing and it was Saturday around 1:30 They were able to take my emergency in a half hour. Dr Joel sat with me and went over my Bearded Dragon's whole background and relayed new info I did not know. My dragon got oxygen and seems to be doing better. I feel if they didn't get me in that day my baby would not have made it. Thank You so much! Even tho it is 35 minutes away I may just switch to this vet because it is well worth the drive!
The employees are friendly and professional. My dogs are always well taken care of. When picking my dogs up I always receive a summary of their stay, and any problems if applicable. The facility is always clean. I am very happy with the services we have received over the years. Highly recommend.