Our dedicated and highly trained registered veterinary technicians and client service representatives are available to handle many of your pets’ needs without a fee. In the event they cannot, our doctors will set aside time specifically for you to focus on your pet and your concerns. We can review your pets medical history and background and provide specific guidance and treatment recommendations. Note: Certain consults are always free, including post surgery incision checks, reviewing labwork or other diagnostic tests, video conferencing with a doctor during a curbside exam, and services covered by Health Assurance Plans. For these consultations, the fee will always be waived.