Search Results for: telemedicine

Veterinary telemedicine

Receive Pet Care from Home

Instead of searching online for generic pet advice, talk directly to a doctor who knows your pet.  Tipp City Veterinary Hospital doctors now offer telemedicine visits to our current patients! It’s now even easier to be connected to your veterinarian. These virtual visits can be through email, texting, video chats, or phone calls!

Why Telemedicine?

Telemedicine visits allow you to

  • Minimize stress for nervous pets or pets with mobility challenges.
  • Talk to a doctor that knows your pet.
  • Save time.
  • Get your questions answered.
  • Interact with your veterinarian in a variety of ways.
  • Schedule and/or respond at your convenience.
  • Have medication ready for pick up or shipped to your house.

    From Jenny T.: I used the telemedicine option for the first time and it was very convenient and very easy to use.I had my visit and got my pet’s prescription in only one day instead of waiting for an in-person appointment and no need to worry about social distancing.

How can we use telemedicine?

Behavior issues Surgery incision checks Allergies, ears, skin issues
Nutrition questions Medical progress exams Quality of life assessments
Chronic disease management Litterbox issues Hospice and palliative care
Post-hospitalization follow ups Pain management Claw counseling

Urgent or emergency condition? Telemedicine is not appropriate for these. Click here instead.

What appointment types are available?

Phone We will text you within 48 hours to set up specific time for a phone appointment.
Text We will initiate texting within 48 hours; communication is asynchronous. 
Email We will email you within 48 hours; communication is asynchronous.
Video We email you within 48 hours to set up a specific time for the video chat then email instructions to join via Zoom.

Haven’t heard from us? Verify that you completed the request and check your spam email folder or spam text folder.

Get Started with Telemedicine

 

Receive Pet Care from Home Instead of searching online for generic pet advice, talk directly to a doctor who knows your pet.  Tipp City Veterinary Hospital doctors now offer telemedicine visits to our current patients! It’s now even easier to be connected to your veterinarian. These virtual visits can be through email, texting, video chats, or phone calls! Why Telemedicine? Telemedicine visits allow you to Minimize stress for nervous pets or pets with mobility challenges. Talk to a doctor that knows your pet. Save time. Get your questions answered. Interact with your veterinarian in a variety of ways. Schedule and/or … Continue reading Telemedicine

Payment is required at the time services are rendered or when products are dispensed. In order to maintain our focus on patient care and customer service, and to keep costs as low as possible, we do not bill for services or offer in-house repayment plans.

We accept all major credit and debit cards, checks, and cash. We also offer a secure online payment gateway for telemedicine or curbside visits.

Financing Partners

We know that you may be juggling many different financial responsibilities. We also know that providing high-quality veterinary care can be costly. We never want money to be an issue should your pet require treatment. To this end, we are able to provide flexible payment plans from several lenders:

  1. Scratchpay
    • How to Apply:
      1. Apply Online
      2. Text PAY to 213-296-0817
    • Current Financing Offers* (as of 9/28/20):
      1. Pay Later Plan (3 months, 0% APR invoice plan)
      2. Take 5 (0% APR, pay ⅕ now and pay the remaining amounts back every other week)
      3. Pay Over Time Plans (12 & 24 month options, with varying interest rates)
  2. Care CreditCare Credit
    • How to Apply:
      1. Apply Online
    • Current Financing Offers* (as of 9/28/20):
      1. Purchases $199 or less, 0% APR for 30 days
      2. Purchases $200 or more, 0% APR for 6 months

* Full terms, conditions, and disclosures are available on each lender’s website

What if You Don’t Qualify for Financing?

If you do not qualify for financing with one of our lender partners, we encourage you to reach out to family or friends that know you well. In order to maintain our focus on patient care and customer service, and to keep costs as low as possible, we do not bill for services and do not offer in-house repayment plans.

Pet Insurance

It’s our strong belief that lifelong pet insurance is an excellent way to limit the financial hardship that can be associated with unexpected pet care expenses. Pet insurance provides peace of mind in the event of accidents or illnesses – it relieves a significant amount of the stress so that you can focus on getting your pet back to their best health.

There are a wide variety of pet insurance providers available, and we encourage you to evaluate the available options. However, in our experience, Trupanion provides the best value for most pet owners. Unlike many other providers, they offer:

  • Direct payments (meaning no pre-payment and waiting for reimbursement)
  • 90% coverage on eligible conditions
  • 24/7 customer service
  • Flexible plans tailored to your budget
  • Lifetime deductibles and no payout limits
  • Coverage for many conditions including congenital and hereditary conditions

For exotic pets like rabbits, birds, and lizards, we recommend Nationwide Pet Insurance (They’re currently the only option for exotic pets, but they’re a good one!)

Any questions about your pet’s coverage should be directed to your pet’s insurance company. We cannot answer questions about your pet’s coverage or provide guarantees of coverage. This is one of the many reasons we like Trupanion, though – they make this process quick and simple. They can even provide answers based on treatment plans (estimates) before care is provided.

Pet insurance does not cover routine, wellness focused care. However, we have options available for that as well — wellness plans.

Wellness Plans

We believe that wellness care is the foundation for a happy, healthy pet. It also helps us enjoy the most time with our companions and minimize the risk and cost of serious illnesses.

For wellness care, we provide affordable monthly packages. These plans include everything to keep your pet in their best health: heartworm and flea and tick medications, laboratory tests, physical examinations, spay/neuter surgery, dental x-rays and dental cleaning, and vaccinations.

We know that pets at different ages require different care; our plans are tailored to the age of your pet, with options available for kittens/puppies, adults, and senior pets.

Wellness plans pair well with pet insurance to ensure that you have full coverage and the ability to budget your pet’s care!

Payment is required at the time services are rendered or when products are dispensed. In order to maintain our focus on patient care and customer service, and to keep costs as low as possible, we do not bill for services or offer in-house repayment plans. We accept all major credit and debit cards, checks, and cash. We also offer a secure online payment gateway for telemedicine or curbside visits. Financing Partners We know that you may be juggling many different financial responsibilities. We also know that providing high-quality veterinary care can be costly. We never want money to be an … Continue reading Payment Options

Help us help you – We’re all in this together
ONLINE PAYMENT GATEWAY – To securely submit a payment online, click here


Are You or Anyone You Have Been In Contact With Sick?

Please do not bring your pet in for any type of visit if you are sick. Please call us at 937-667-8489 to authorize a healthy friend, family member, or other agent, to bring your pet to their visit. Consider a telemedicine appointment instead. As of June 2nd, in accordance with guidance from the Ohio Department of Health, masks are optional for all clients and staff.

Summary of Procedural Changes – Medical Visits

We now have four medical appointment types available: in-person, curbside, telemedicine, and drop-off. Below is a summary of our new procedures based on the type of visit: 

For In-Person and Drop-Off Visits:

    1. Please ensure that cats, birds, and other small pets (not dogs) travel in pet carriers.
    2. When you arrive at TCVH, please proceed into the lobby. If you would prefer to be served curbside, please see below for instructions.

For Curbside Visits:

    1. Please ensure that cats, birds, and other small pets (not dogs) travel in pet carriers.
    2. When you arrive at TCVH, please call 937-667-8489 and inform the team member of your name and pet’s name and the nature of your visit. Please also let them know the make/color of your vehicle and the parking space number you are currently parked in (all of our parking spaces are now numbered).

For Telemedicine Visits:

    1. If we have seen your pet within the past 12 months, a telemedicine appointment may be appropriate. 
    2. Telemedicine appointments allow you and your pet to receive care from home. 
    3. Visit our telemedicine page to learn more.
    4. Set up and schedule your virtual visit

For Medication Refills:

    1. Medication may be requested through our online pharmacy.
    2. Hospital dispensed medications can be requested by texting (937-667-8489), emailing us (info@tippvet.com), or calling us (937-667-8489).
    3. When you arrive at TCVH, please text or call 937-667-8489 and inform the team member of your name and pet’s name and the nature of your visit. Please also let them know the make/color of your vehicle and the parking space number you are currently parked in (all of our parking spaces are now numbered). We are happy to bring your medication to your vehicle. Alternately, if you would prefer, you may also proceed directly into the lobby upon arrival.

Summary of Procedural Changes – Lodging, Daycare, and Grooming Visits

Our new facility, the Tipp to Tail Pet Resort, is now open! Going forward, guests arriving for lodging, daycare, grooming, and training services should proceed to the new building (behind the hospital). We continue to offer curbside pick-up and drop-off for all visits, with direct access to our facility limited to guests answering several health screening questions and wearing a facial covering. 

For Lodging/Daycare/Grooming Drop-offs/Pick-ups:

    1. Please ensure that cats, birds, and other small pets (not dogs) travel in pet carriers.
    2. When you arrive at the Tipp to Tail Pet Resort, please proceed into the lobby.

What if These Procedures Won’t Work for Your Pet?

If you have a situation where you are concerned these procedures are not feasible, please call us at 937-667-8489 first to discuss this so we can make a plan to take care of your pet in the safest way possible.

Important Policy Changes for Lodging, Daycare, and Grooming Visits

We have instituted new policies for pets visiting for lodging, daycare, and grooming services:

Limited Personal Belongings

Aside from food, treats, and medications, we ask that you not bring in personal belongings with your pet(s). We have ample in-house bedding to ensure that they are comfortable during their visit. 

Avian and exotic pets are excluded from this policy. Please bring in whatever equipment and supplies are necessary for your pet to comfortably stay with us.

Mandatory Baths for Pets Associated with Confirmed COVID-19 Cases

There is a chance that we will need to lodge pets coming from households with confirmed COVID-19 exposure (ex. if a client requires extended medical treatment outside of their home). In these cases, the pet will be taken directly into our bathing room for a bath at the time of arrival. Following the bath, any surfaces touched by the pet will be thoroughly disinfected. Please do not personally bring your pet in for a visit if you or anyone in your household is sick. Please call us at 937-506-7610 to authorize a healthy friend, family member or other agent to bring your pet to their visit. 

Trusted Sources of Information

American Veterinary Medical Association

CDC – Center for Disease Control & Prevention

WHO – World Health Organization

Ohio Department of Health

Questions?

If you have any questions, please call at 937-667-8489. We’re here to help you however we can. We will get through this together.

Help us help you – We’re all in this together ONLINE PAYMENT GATEWAY – To securely submit a payment online, click here Are You or Anyone You Have Been In Contact With Sick? Please do not bring your pet in for any type of visit if you are sick. Please call us at 937-667-8489 to authorize a healthy friend, family member, or other agent, to bring your pet to their visit. Consider a telemedicine appointment instead. As of June 2nd, in accordance with guidance from the Ohio Department of Health, masks are optional for all clients and staff. Summary of … Continue reading TCVH’s COVID-19 Action Plan

Tipp City Veterinary Hospital

4900 S. County Rd. 25A
Tipp City, OH 45371
Call or Text: 937-667-8489
Fax: 937-352-0646
Email:
info@tippvet.com
Some visits can be virtual:
Telemedicine

Tipp to Tail Pet Resort & Spa

4900 S. County Rd. 25A
Tipp City, OH 45371
Call or Text: 937-506-7610
Fax: 937-352-0646
Use our app: Gingr

Hours of Operation
Monday7:30 AM — 6:00 PM
Tuesday7:30 AM — 6:00 PM
Wednesday7:30 AM — 6:00 PM
Thursday7:30 AM — 6:00 PM
Friday7:30 AM — 6:00 PM
Saturday8:00 AM — 4:00 PM
Sunday10:00 AM — 4:00 PM

Outside of our normal business hours, please visit our pet emergency page for after-hours care recommendations.

Click for Directions

Click to open a larger map



Google Reviews
Donna Swingley
Donna Swingley
posted 1 month ago

This is the BEST VET I have ever taken a pet to!
I took my 12 week old puppy for a "vet check up" and they treated him like he was their own! Dr. Susan was very helpful and answered all of my questions and made sure I understood, she gave me suggestions on how to crate and potty train my new little friend too. I was very happy would refer this practice to anyone that asked. I am taking my puppy back in two weeks for sure!

Brittany Haney
Brittany Haney
posted 4 weeks ago

My dog stayed for just over a week and I couldn’t be happier with the service I and my pup got. Immediately upon entering we were greeted and they knew exactly who we were, even though we had never been there. The check in process was smooth, and I felt very comfortable leaving my pup. When picking up I received a report card telling me how my pup did, she made herself right at home! The check out process was seamless and quick. Before evening checking me out they called back for my pup to be brought up so it was fast and easy. Would highly recommend, and we will surly be back!

Teresa Phillips
Teresa Phillips
posted 4 weeks ago

They were wonderful. The place is very clean. They are reasonably priced. They should let future customers know ahead of time more about the feeding situation. For example, the customer should know to bring in his or her own wet food, if that is the daily intake. Dry pet food is supplied. I would recommend.Tip to Tail. Correction, Tipp to Tail.

Beth Hutton
Beth Hutton
posted 1 month ago

I was amazed by everything that everyone did. When I wanted to check up on my 2 Boys when they were there, the were very prompt about letting me know how they were doing. Now, I did have 10 year old Basset with hip and back problems, and 3 yrs old Siberian Husky who can be a handful too. They sent pictures of my boys letting me see they were doing well. They let me know when my Husky wouldn't eat and if they could try other options for feeding due to his anxiety. They are very helpful!! I would refer anyone here, as I was thoroughly happy with the service I received. 😊

Click for the BBB Business Review of this Veterinarians in Tipp City OH