Fear Free at TCVH As a first step in TCVH’s Fear Free transition, ten team members completed specialized training and became Fear Free Certified Professionals. Then, these certified team members shared their knowledge and training with the rest of our staff. Finally, after careful deliberation and preparation, we implemented a wide range of changes in how we handle and interact with our patients and guests. We’ve always strived to offer a fear-free environment at TCVH, but now we‘ve taken extra steps to ensure that our whole team uses the best gentle handling and caring techniques.